About Delivery

Shipping InformatioDear customers, before placing an order, please carefully review our shipping policy. This will help avoid misunderstandings and ensure timely delivery of your order.

 

At Puzzle Logic Land, we provide fast, reliable, and convenient shipping options to get your items to you as quickly as possible.

Shipping Options

Standard Shipping (FREE)

  • Estimated delivery time: 7–14 business days, but depending on the destination, it may take 7–21 business days.

  • Free for all orders.

Express Shipping

  • Faster delivery within 3–7 business days (for some countries, it may take 5–10 business days).

  • Shipping cost is calculated at checkout.

International Shipping

  • We ship worldwide (to all available destinations).

  • Delivery time depends on the destination and ranges from 7 to 21 business days.

  • Customers are responsible for any customs duties or taxes imposed by their country.

Important Information

📌 Correct Shipping Address
Please double-check your shipping address before placing an order. We are not responsible for lost packages due to incorrect shipping information.

📌 Potential Delays
Delivery times are estimates. Delays may occur due to factors beyond our control (customs inspections, quarantine restrictions, natural disasters, etc.). We are not responsible for such delays.

📌 Order Processing Time
Orders are processed within 1–2 business days. This processing time is separate from the shipping time.

📌 Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor its status.

📌 Delivery Confirmation
For your security, a signature is required upon delivery.

📌 Free Express Shipping
Available for orders over $250.

📌 Secure Packaging
We carefully package all orders to ensure they arrive in perfect condition. If your package arrives damaged, please contact us immediately and provide photos of the damaged item and packaging.

📌 Undelivered Packages
If a package is returned to us due to an incorrect address, unavailability, or refusal to accept, we will contact you to arrange a reshipment. Additional shipping fees may apply, which the customer must cover.

📌 Returns
If you decide to return a product, return shipping costs must be paid by the customer. Please carefully consider your purchase before ordering to avoid unnecessary expenses, wasted time, and stress.

For any questions regarding shipping, please contact our customer support via email or the contact form on our website.